ORDERING
Our customers find obtaining the right violin, mandolin, or guitar by speaking
with Gianna's knowledgeable staff directly.   

*  Please leave a brief message if we don't pick up!

Our purchase agreement is provided here.

Steve:  865-995-9546    Luthier, musician
Katie Gianna:  865-567-6107   Secretary, shipping
Payment Options

Credit Cards: We accept all major credit cards.

PayPal:  Please send PayPal payments to:      katsdogs2002  at  yahoo  dot  com  

U.S. Postal money orders:  Include contact information (email and/or phone number).

Personal Check:  drawn from US banks only.  Items ships after check arrives & clears. Include drivers license number on
your check.  

Cashier's Check:  Drawn from US banks only.  Item ships after check arrives.  

Send payment to:
Gianna, Inc.
P.O. Box 11
Friendsville, TN 37737
Domestic Orders
Domestic orders are those with a billing and shipping address within
the 50 United States.  
  • We accept Master Card, Visa, Discover, AmEx, U.S. Postal
    Service money orders, personal and cashier's checks, and
    cash.  
  • All credit card orders are verified  (address & CVC matching)
  • Personal Checks must have your complete name, address,
    phone number & drivers license number on the face.  
  • Checks from US banks only.  
  • Please allow an additional 2 weeks for order processing when
    paying by personal  or Cashier's check.
  • $25 returned check fee.

We only ship to a street address.
Incorrect delivery address will result in a $10 redirect charge.

Orders placed in Tennessee:
Sales tax of 9.25% to the cost of taxable items on all orders
delivered to a customer in Tennessee.  There is no sales tax
on orders shipped outside the state of Tennessee.  Tax-
exempt organizations doing business in Tennessee can
apply for tax-exempt status with Gianna Violins.
International orders
include any order with a billing or shipping address outside the 50
United States.  
  • We reserve the right to decline international orders
  • Shipping charges determined on a case-by-case basis
  • We accept wire transfers for international orders
  • Contact us about desired payment method
  • Wire transfers in US Dollars, only
  • Other fees may be assessed on international orders
  • See our Shipping Policy  before placing your order.